Shipping Policy

Shipping Policy

Every order ships from our warehouse in Sioux Falls, South Dakota. We stock the belts we sell, so most orders leave the same day they are placed.

Order processing and same-day shipping
In-stock orders placed by 12:00 pm Central Time, Monday through Friday, ship the same business day. Orders placed after 12:00 pm Central, on weekends, or on U.S. holidays ship the next business day. Cut-to-length, banded, and special-order belts may require additional processing time; we will contact you if your order will take longer than two business days to ship.

Shipping options and rates (United States)

  • Free Ground Shipping on all U.S. orders of $175 or more (before tax). Ships UPS Ground or economy ground service, typically 1–5 business days in transit.
  • $6.99 Flat-Rate Economy Shipping on U.S. orders under $175. Ships via USPS or UPS economy ground service at our discretion, typically 3–7 business days in transit.
  • UPS Ground at live carrier rates, typically 1–5 business days from Sioux Falls, SD.
  • UPS 2nd Day Air and UPS Next Day Air at live carrier rates for expedited delivery. Expedited orders placed by 12:00 pm Central ship the same business day.

Rates and delivery estimates are shown at checkout before you pay. Transit times are carrier estimates in business days and do not include the day the order ships. Orders to Alaska, Hawaii, Puerto Rico, and PO Boxes ship via USPS or UPS at the rates shown at checkout.

Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse. Tracking information may take up to 24 hours to update after the carrier scans the package.

International orders
We currently ship within the United States only. If you are located outside the U.S. and would like a shipping quote, email support@vbeltnation.com or call 877-595-8809 and we will do our best to help.

Damaged, lost, or incorrect shipments
Please inspect your order when it arrives. If a package arrives damaged, an item is missing, or you received the wrong belt, contact us within 5 business days of delivery at support@vbeltnation.com or 877-595-8809 and we will make it right at no cost to you. Please keep the original packaging until the issue is resolved. If tracking shows your package as delivered but you cannot locate it, check with neighbors and your building's mailroom, then contact us within 3 business days so we can open a carrier trace.

Address changes and cancellations
We ship quickly, so please double-check your shipping address at checkout. If you need to change an address or cancel an order, contact us immediately. Once a package has shipped we cannot reroute it, and address-correction fees charged by the carrier may be passed on to the customer.

Bulk, commercial, and quote orders
Need a large quantity, a repeat order, or a freight quote? Call 877-595-8809 or email support@vbeltnation.com and we will put together a quote with the best available shipping rate.

Questions
V-Belt Nation
2400 W 30th Street, Sioux Falls, SD 57105
Phone: 877-595-8809
Email: support@vbeltnation.com